Prepare for a scope discussion
When someone says a crane's certification has expired, first identify the document. Is the question about a plant inspection report, an industry assessment programme, an operator licence or paperwork you cannot identify? Please describe the issue rather than assuming these are the same enquiry.
- Identify the document
- Give its title, issuer and date if known. Explain whether it refers to a machine, a programme or a person. An operator-licence question is not a request for a plant inspection, and we do not offer licence renewal through this form.
- Identify the equipment
- Include the equipment type, make, model and available identifier, together with its location and relevant earlier reports.
- Explain the uncertainty
- Say what prompted the enquiry: a date on a report, a site request, a records gap or a repair or change. You can contact us before every document has been found.
An enquiry is not permission to operate, a grace period or a promise of recertification. Any assessment scope, availability and resulting documentation need confirmation for the equipment and issue involved.